Frequently Asked Questions
Everything you need to know about your next pair of designer frames.
What is your return policy for eyewear?
We offer a 15-day return policy for a full refund or exchange on all frames and non-prescription sunglasses. Please ensure the items are in their original condition.
Do you offer prescription lenses for your frames?
Yes, we provide high-quality prescription lenses including single vision, progressive, and reading lenses. Simply upload your prescription during the checkout process.
How long does shipping take for custom orders?
Standard shipping typically takes 3-5 business days. For prescription orders, please allow an additional 5-7 business days for our lab to craft your custom lenses.
Can I try on frames before I buy them?
Absolutely. You can use our Virtual Try-On tool on any product page to see how the frames look on your face using your camera or a photo.
What materials are Vint & York frames made of?
Our frames are handcrafted using premium materials, including high-quality Italian acetate, stainless steel, and titanium for durability and comfort.
Do you accept vision insurance?
While we do not bill insurance companies directly, we can provide an itemized receipt that you can submit to your provider for out-of-network reimbursement.